Browsing Engineering, Built Environment and Information Technology by Author "Nagel, Nadia"

Browsing Engineering, Built Environment and Information Technology by Author "Nagel, Nadia"

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  • Improvement of current quality management system for higher product quality and customer satisfaction 
    Nagel, Nadia; University of Pretoria. Faculty of Engineering, Built Environment and Information Technology. Dept. of Industrial and Systems Engineering (University of Pretoria. Faculty of Engineering, Built Environment and Information Technology. Dept. of Industrial and Systems Engineering, November 2)
    Quality can be viewed as the most important aspect in any business. Quality is mostly measured from a customer‟s perspective. If a company understands quality through the customer‟s eyes and ensures that the needs of the ...