Browsing Engineering, Built Environment and Information Technology by Author "Fabris-Rotelli, Inger Nicolette"

Browsing Engineering, Built Environment and Information Technology by Author "Fabris-Rotelli, Inger Nicolette"

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  • Smit, Marius C.; Bond-Barnard, T.J. (Taryn Jane); Steyn, Herman; Fabris-Rotelli, Inger Nicolette (AOSIS, 2017-08-11)
    BACKGROUND : Project success used to be measured solely in terms of efficiency metrics such as scope, cost and time; however, there are proposals that more attention should be paid to process-related performance factors ...
  • Bond-Barnard, T.J. (Taryn Jane); Steyn, Herman; Fabris-Rotelli, Inger Nicolette (Elsevier, 2013-10)
    Call centres are increasingly being utilised in public sector programmes to facilitate and manage communication between numerous stakeholders. Yet, the impact of call centres on projects has not been investigated. This ...