Browsing Engineering, Built Environment and Information Technology by Author "Oosthuizen, Jan"

Browsing Engineering, Built Environment and Information Technology by Author "Oosthuizen, Jan"

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  • Bridging the gap: billable ICT client service process improvement 
    Oosthuizen, Jan; University of Pretoria. Faculty of Engineering, Built Environment and Information Technology. Dept. of Industrial and Systems Engineering (University of Pretoria. Faculty of Engineering, Built Environment and Information Technology. Dept. of Industrial and Systems Engineering, )
    An international company in the Information and Communications Technology (ICT) industry, with headquarters in South Africa, is looking into improving the administration of their billing process for out of contract ...