dc.contributor.author | Mathu, Ken | |
dc.date.accessioned | 2019-05-09T13:47:05Z | |
dc.date.available | 2019-05-09T13:47:05Z | |
dc.date.issued | 2019-03-26 | |
dc.description.abstract | BACKGROUND : The study background looked at the advent of supply chain management in the last generation which ushered in technology that drives information-sharing within, and across enterprises. The information flow facilitates synchronisation of business activities, such as relationship-building, supply chain management among others. AIM : The aim of the study was to investigate how information technology (IT) application in the South African small and medium-sized enterprises (SMEs) enhanced supplier-customer information sharing. SETTING : Interviews were conducted with SMEs samples that comprised mixed ownermanagers from food, and general trading SMEs in Gauteng Province of South Africa. METHODS : A qualitative research methodology was used, and a non-probability sampling process was pursued. RESULTS : The results indicated that IT application in the South African SMEs enhanced suppliercustomer information-sharing, as it improved interaction through supply chain collaboration and integration. CONCLUSION : The conclusion of the study highlighted that IT application in enterprises as obtained from South African SMEs enhanced supplier-customer information-sharing. | en_ZA |
dc.description.department | Gordon Institute of Business Science (GIBS) | en_ZA |
dc.description.librarian | am2019 | en_ZA |
dc.description.uri | http://www.sajems.org | en_ZA |
dc.identifier.citation | Mathu, K.M., 2019, ‘The information technology role in supplier-customer information-sharing in the supply chain management of South African small and medium-sized enterprises’, South African Journal of Economic and Management Sciences 22(1), a2256. https://DOI.org/10.4102/sajems.v22i1.2256. | en_ZA |
dc.identifier.issn | 1015-8812 (print) | |
dc.identifier.issn | 2222-3436 (online) | |
dc.identifier.other | 10.4102/sajems.v22i1.2256 | |
dc.identifier.uri | http://hdl.handle.net/2263/69084 | |
dc.language.iso | en | en_ZA |
dc.publisher | University of Pretoria, Department of Economics | en_ZA |
dc.rights | © 2019. The Authors. Licensee: AOSIS. This work is licensed under the Creative Commons Attribution License. | en_ZA |
dc.subject | Collaboration | en_ZA |
dc.subject | Information sharing | en_ZA |
dc.subject | Integration | en_ZA |
dc.subject | Supply chain management | en_ZA |
dc.subject | Information technology (IT) | en_ZA |
dc.subject | South Africa (SA) | en_ZA |
dc.subject | Small and medium-sized enterprises (SMEs) | en_ZA |
dc.subject | Supplier-customer information sharing | en_ZA |
dc.title | The information technology role in supplier-customer information-sharing in the supply chain management of South African small and medium-sized enterprises | en_ZA |
dc.type | Article | en_ZA |