Do locals benefit from being in the ‘tourist capital’? Views from Livingstone, Zambia

Abstract

This study used 268 household and 13 key informant interviews to get the views of Livingstone city residents on economic, environmental and sociocultural effects of tourism on local households and the city. Results show very few economic benefits at household level with residents perceiving big tourism-related businesses, the state and its officials to be the main beneficiaries. Although tourists were commended for helping vulnerable residents, they were blamed for contributing to prostitution and diseases by local residents; and were targeted for petty thefts by unemployed youths. Sociocultural effects of tourism are significant for residents but are routinely ignored or glossed over by tourism development practitioners. Tourism had resulted in a general improvement in the city environs. It is concluded that tourism development projects must target increased benefits for residents to increase benevolent attitudes from them towards tourism in their city, and to ensure a more sustainable variant of tourism is achieved in the tourist capital.