The keys to customer delight!

dc.contributor.author	Hlabangwane, Sindy
dc.date.accessioned	2008-09-01T10:03:59Z
dc.date.available	2008-09-01T10:03:59Z
dc.date.created	2008-04-15
dc.date.issued	2008-09-01T10:03:59Z
dc.description	Originally created with MSPowerPoint and migrated to pdf using Adobe Distiller. Presentation consists of 12 slides.	en
dc.description.abstract	Presented to Information Specialists, Dept. of Library Services, University of Pretoria on 15 April 2008.	en
dc.format.extent	131040 bytes
dc.format.mimetype	application/pdf
dc.identifier.uri	http://hdl.handle.net/2263/6809
dc.language.iso	en	en
dc.rights	University of Pretoria	en
dc.subject	Customer care in libraries	en
dc.subject.lcsh	Customer services	en
dc.subject.lcsh	Customer safisfaction	en
dc.subject.lcsh	Public services (Libraries)	en
dc.title	The keys to customer delight!	en
dc.type	Presentation	en