The keys to customer delight!

The keys to customer delight!

Hlabangwane, Sindy
URI: http://hdl.handle.net/2263/6809
Date: 2008-09-01

Abstract:

Presented to Information Specialists, Dept. of Library Services, University of Pretoria on 15 April 2008.

Description:

Originally created with MSPowerPoint and migrated to pdf using Adobe Distiller. Presentation consists of 12 slides.

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