Strategies for evaluating training and development initiatives in a public sector setting

Abstract

The main aim of this article is to propose possible strategies to improve training and development initiatives in the public sector. To address this aim, two objectives were pursued. Firstly the article outlined critical variables that influence training and development. Secondly, the article provides guidelines for the evaluation of training and development to strengthen identified critical organisational success factors and, to contribute to improved performance management in the public sector. These critical organisational success factors include, the creation of a culture that enhances high performance; developing performance leadership; creating a learning organisation and the alignment of individual, team and organisational goals. In order to reinforce the above critical organisational success factors, a 10 phase strategy was proposed, to assist with the evaluation of training and development. The outlined 10 phase strategy for the evaluation of training and development initiatives may serve as a guideline for organisations that want to pro-actively manage training and development, along with aiding in constructively evaluating training and development initiatives.