The focus of this article is on the role of Ubuntu and leadership as values that can
enhance and accelerate service delivery, and ultimately promote good governance.
The article considers whether Ubuntu philosophy can assist the public sector in
entrenching this philosophy among public servants. Ensuring effective service
delivery requires a different approach and a new way of thinking on the part of
public service practitioners. One approach will be fostering the spirit of Ubuntu
on all who are involved with service delivery in the public sector. Ubuntu is a
philosophy and way of life that has held society together due to its beliefs and
practices, which have consequently put the person at the centre of all things. There
is a clear concept of morality in Ubuntu which contradicts the manner of behaviour
which is often prevalent today. Ubuntu has values that are concerned with both
the character and behaviour of a person. The article suggests that Ubuntu and
principles of leadership and good governance are compatible and complementary.