Decoding process evaluation frameworks : lessons for the public sector in South Africa

Show simple item record Hofisi, C.
dc.coverage.spatial Africa
dc.coverage.spatial South Africa 2016-11-16T12:49:09Z 2016-11-16T12:49:09Z 2016 2013
dc.description.abstract The widespread service delivery protests in South Africa call for the effectiveness of the public sector in service delivery. Monitoring and evaluation are essential in ensuring such effectiveness is achieved. Process evaluation in the public sector could be an indispensable intervention for the attainment of service delivery goals. This article is an explication of process evaluation methods from studies involving several frameworks for process evaluations. The article reviews the methodologies and frameworks of several studies on process evaluation. These frameworks include the systematic structured observation technique, intervention driven framework, logic model and the key components profile. It is important to note that these frameworks are pivotal in the implementation of process evaluations. These frameworks depict process evaluation as a vital adjunct to outcome evaluation and it is argued that process evaluation is the prerequisite and a necessary ingredient for effective and efficient programming. A key lesson learnt is the adoption of a comprehensive evaluation methodology which is useful in process evaluation for cross validation purposes and also for ensuring the validity and reliability of process evaluation techniques, procedures and results. While several methodological challenges confront process evaluation these may be overcome by the employment of a comprehensive evaluation methodology. en_ZA
dc.format.extent 11 pages en_ZA
dc.format.medium Journal en_ZA
dc.identifier.citation Hofisi, C. 2013. Decoding process evaluation frameworks: lessons for the public sector in South Africa. African Journal of Public Affairs, 6(4): 86-96. en_ZA
dc.identifier.issn 1997-7441
dc.language.iso en en_ZA
dc.publisher African Consortium of Public Administration en_ZA
dc.rights African Consortium of Public Administration © 2013 en_ZA
dc.subject Process evaluation frameworks en_ZA
dc.subject Public sector en_ZA
dc.subject.lcsh Public administration--Africa
dc.title Decoding process evaluation frameworks : lessons for the public sector in South Africa en_ZA
dc.type Article en_ZA

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