This paper explores the notion of participative governance and service in a
democratic character. It focuses on the notion that citizens must have the right in
ensuring the full participation in public sector management and service delivery.
It examines the cases of Nigeria and South Africa, in the procurement of service
delivery mechanism and how both nations attempt to guarantee full citizens
participation, reduce corruption, guarantee accountability and entrench sustainable
democracy. This paper further examines and extrapolates the exigencies that exist
between Nigeria and South Africa in the areas of service delivery. It also attempts to
understand the correlation or deviations with the delivery mode of services in these
two countries. It further attempts to draw a significant parallel contextually in both
countries within the Nepadization notion of Africa’s development.