dc.contributor.author |
Ahmed, Syed Ishtiaque
|
|
dc.contributor.author |
Bidwell, N.J. (Nicola)
|
|
dc.contributor.author |
Zade, Himanshu
|
|
dc.contributor.author |
Muralidhar, Srihari H.
|
|
dc.contributor.author |
Dhareshwar, Anupama
|
|
dc.contributor.author |
Karachiwala, Baneen
|
|
dc.contributor.author |
Cedrick, Tandong N.
|
|
dc.contributor.author |
O'Neill, Jacki
|
|
dc.date.accessioned |
2016-10-19T10:48:41Z |
|
dc.date.available |
2016-10-19T10:48:41Z |
|
dc.date.issued |
2016 |
|
dc.description.abstract |
This paper contributes to the growing literature on peer-topeer
(P2P) applications through an ethnographic study of
auto-rickshaw drivers in Bengaluru, India. We describe
how the adoption of a P2P application, Ola, which connects
passengers to rickshaws, changes drivers work practices.
Ola is part of the ‘peer services’ phenomenon which enable
new types of ad-hoc trade in labour, skills and goods. Autorickshaw
drivers present an interesting case because prior to
Ola few had used Smartphones or the Internet. Furthermore,
as financially vulnerable workers in the informal sector,
concerns about driver welfare become prominent. Whilst
technologies may promise to improve livelihoods, they do
not necessarily deliver [57]. We describe how Ola does little
to change the uncertainty which characterizes an auto
drivers’ day. This leads us to consider how a more equitable
and inclusive system might be designed. |
en_ZA |
dc.description.department |
Informatics |
en_ZA |
dc.description.librarian |
hb2016 |
en_ZA |
dc.description.uri |
http://dl.acm.org/citation.cfm?id=2858393&CFID=853645300&CFTOKEN=16898376 |
en_ZA |
dc.identifier.citation |
Ahmed, SI, Bidwell, NJ, Zade, H, Muralidhar, SH, Dhareshwar, A, Karachiwala, B, Cedrick, TN & O'Neill, J 2016, 'Peer-to-peer in the workplace : a view from the road', CHI '16 : Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, pp. 5063-5075. |
en_ZA |
dc.identifier.isbn |
978-1-4503-3362-7 |
|
dc.identifier.other |
10.1145/2858036.2858393 |
|
dc.identifier.uri |
http://hdl.handle.net/2263/57385 |
|
dc.language.iso |
en |
en_ZA |
dc.publisher |
Association for Computing Machinery |
en_ZA |
dc.rights |
© 2016 Author(s). Publication rights licensed to ACM. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in CHI '16 : Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, pp. 5063-5075, 2016. doi : 10.1145/2858036.2858393. |
en_ZA |
dc.subject |
Workplace studies |
en_ZA |
dc.subject |
Ethnography |
en_ZA |
dc.subject |
P2P technology |
en_ZA |
dc.subject |
Auto-rickshaws |
en_ZA |
dc.subject |
Peer services |
en_ZA |
dc.subject |
Peer economy |
en_ZA |
dc.subject |
Ridesharing |
en_ZA |
dc.subject |
ICTD |
en_ZA |
dc.title |
Peer-to-peer in the workplace : a view from the road |
en_ZA |
dc.type |
Postprint Article |
en_ZA |