Paper presented as part of a workshop: "Lobbying and public relations. Concepts for public libraries". The workshop was hosted by the Goethe-Institut Südafrika, 28 - 30 July 2008.
Paper presented as part of a workshop: "Lobbying and public relations. Concepts for public libraries". The workshop was hosted by the Goethe-Institut Südafrika, 28 - 30 July 2008.