Recently, mainland China has experienced the fastest urbanization in the world; however, the development of structural
regulations regarding facility management (FM) services for housing is relatively recessive. As a result, disputes and conflicts in facility
management of the private housing sector have become a serious problem in urban communities, affecting social sustainable development of
the building industry. Comparatively, the private housing FM system in the urban areas in the Taiwan region was developed much earlier;
thus, it is more advanced and mature than that in mainland China. This paper intends to compare the FM sectors between the two regions to
provide suggestions for improving the service quality of the FM system in mainland China.