Improving public service delivery in South Africa : a case of administrative reform
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Date
Authors
Koma, Samuel Bogalebjapoo
Tshiyoyo, Mudikolele Michel
Journal Title
Journal ISSN
Volume Title
Publisher
African Consortium of Public Administration
Abstract
The purpose of this article is to critically examine the repositioning of public
administration in the context of the assumption of President Zuma in his first and
second term of office which commenced on May 2009 and 2014 respectively.
Firstly, the analysis considers the two ministries established in the Office of
the Presidency, namely, the National Planning Commission and Performance
Monitoring and Evaluation that came into effect in 2009 and subsequently
consolidated into one ministry following the May 2014 elections. Secondly, the
article examines the reforms introduced at the national executive that resulted
into the formation of new ministries and re-organisation of the cabinet clusters
after the May 2014 elections. The data collection methods used for the purpose
of this article primarily include document review of existing official documents
and annual reports plus a literature review. Institutional blockages that currently
hinder effective public service delivery in the Public Service and plausible
solutions are also discussed in the article.
Description
Keywords
Public service delivery, Administrative reforms, South Africa (SA), Clustering, Reorganisation, Institutional challenges
Sustainable Development Goals
Citation
Koma, S & Tshiyoyo, M 2015, 'Improving public service delivery in South Africa : a case of administrative reform', African Journal of Public Affairs, vol. 8, no. 2, pp. 30-42.