The Consumer Protection Act 68 of 2008 is a groundbreaking piece of
legislation in the realm of not only South African consumer law but also the South African law of
contract. What is more, the Act also has worldwide implications as foreign companies selling
goods and services in South African consumer markets will have to comply with the new
legislation. In Part 1 of this paper, the avenues of redress available to the consumer in terms of the
Act and the possible practical problems pertaining thereto are discussed. Part 2 deals with redress
for consumers in terms of the European Union and relevant aspects of redress in the Spanish legal
system. Part 3 is a comparative conclusion with regards to redress issues for consumers generally.
Although consumer protection is not a new concept in South African law, the Consumer Protection Act 68 of 2008 (CPA) now provides
for a much more comprehensive and encompassing mechanism to protect consumers. Consumers ...
Chausse, Roman(University of Pretoria, 2013-07-29)
The fundamental consumer rights granted to consumers by the Consumer Protection Act 68 of 2008 (hereinafter referred to as the CPA) would be without meaning if no avenues of redress were available to enforce them. The ...