Understanding the success factors of a large-scale system implementation in an emerging market

Abstract

The majority of large IT projects fail completely costing businesses billions with very little benefit to show for the money they ve spent. This has prompted considerable, but indecisive, amounts of research regarding the reasons for project success and failure. This exploratory study uses a current case study to provide a high level conceptual model for project success. This model serves as both an academic summary of recent research as well as a high level blue print that can be used by organisations looking to implement large information systems. The study further concludes by providing a detailed risk formula that can be empirically tested in future research and used as an indicative measure of project specific risk.