Patients’ journeys through multi-level diagnostic imaging referrals

Show simple item record Makanjee, Chandra Rekha Bergh, Anne-Marie Hoffmann, W.A. 2016-03-08T12:25:16Z 2016-03-08T12:25:16Z 2015-05
dc.description.abstract BACKGROUND : Diagnostic imaging plays an integral role in disease diagnosis and patient treatment. The challenge in the context of diagnostic imaging referrals is how to collectively navigate patients through these services, intra- and inter-institutionally. OBJECTIVE : To map the referral processes and procedures that lead to access to diagnostic imaging services within the embedded multi-level medico-clinical pathways up to the point of an ultimate diagnosis as part of a patient’s treatment and management plan. METHODS : This study was part of a larger qualitative study conducted at a district hospital situated in an academic hospital complex. A total of 24 conveniently selected patients were ‘shadowed’ from entry until discharge. Data collection methods included observations of the various types of consultations and individual and focus group interviews with multiple healthcare providers. FINDINGS : Two main themes pertaining to referrals for diagnostic imaging were identified. The first relates to the decisions that a medical officer or specialist has to make about the sequence of activities and procedures related to each patient’s condition. The second theme refers to the multi-level routing of patients. CONCLUSION : The informational interactions between providers that takes place during a patient’s journey inform the mapping approach to referral pathways for diagnostic imaging investigations from a systemic point of view. This process can also enhance the strategic management of the system. en_ZA
dc.description.librarian am2015 en_ZA
dc.description.uri en_ZA
dc.identifier.citation Makanjee, CR, Bergh A-M & Hoffmann WA, 2015, 'Patients’ journeys through multi-level diagnostic imaging referrals', The South African Radiographer, vol. 53, no. 1, pp. 11-16. en_ZA
dc.identifier.issn 0258-0241
dc.language.iso en en_ZA
dc.publisher Society of Radiographers of South Africa en_ZA
dc.rights Society of Radiographers of South Africa. This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 2.5 South Africa License. en_ZA
dc.subject Levels of healthcare en_ZA
dc.subject Referral processes and procedures en_ZA
dc.subject Diagnostic imaging en_ZA
dc.subject Disease diagnosis en_ZA
dc.subject Patient treatment en_ZA
dc.subject Pathways of referral en_ZA
dc.subject Service provision en_ZA
dc.title Patients’ journeys through multi-level diagnostic imaging referrals en_ZA
dc.type Article en_ZA

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