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A mediated model of relationship quality factors affecting behavioural intention at a luxury motor vehicle dealership
Van Tonder, Estelle
;
Petzer, Daniël Johannes
;
Van Zyl, Karlien
(
Emerald
,
2017-01
)
Building trust through action learning in an uncertain transorganizational context
Worley, Christopher G.
;
Loftis, Sally
;
Scheepers, Caren Brenda
;
Nichols, Hannah
;
Parcells, Christine
(
Sage
,
2022-12
)
The interrelationships between relationship marketing constructs and customer engagement dimensions
Van Tonder, Estelle
;
Petzer, Daniël Johannes
(
Routledge
,
2018
)
Corporate restructuring : does damage to institutional trust affect employee engagement?
Marais, Amelia
;
Hofmeyr, Karl
(
Graduate School of Business Leadership and the Department of Business Management, University of South Africa
,
2013
)
Improving the quality of meetings using music
Van Niekerk, Caroline
;
Page-Shipp, Roy J.
(
Routledge
,
2014
)
Invoking team trust to facilitate performance management in the context of virtual teams
Moosa, Lutfiyya
;
Pearson, Haley
;
Mthombeni, Morris
(
AOSIS
,
2023-08-31
)
Recasting trust and distrust in the boardroom
Mthombeni, Morris
;
Chizema, Amon
(
Emerald
,
2022-06
)
Improving the quality of meetings using music
Van Niekerk, Caroline
;
Page-Shipp, Roy J.
(
Routledge
,
2014
)
Loyalty intentions and selected relationship quality constructs : the mediating effect of customer engagement
Petzer, Daniël Johannes
;
Van Tonder, Estelle
(
Emerald
,
2019-04
)
A qualitative study of the attitudes of South African spaza shop owners to coopetitive relationships
Hare, Charles
;
Walwyn, David Richard
(
Association for Professional Managers in South Africa
,
2019-06
)
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Petzer, Daniël Johannes (3)
Van Tonder, Estelle (3)
Mthombeni, Morris (2)
Page-Shipp, Roy J. (2)
Van Niekerk, Caroline (2)
Chizema, Amon (1)
Hare, Charles (1)
Hofmeyr, Karl (1)
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Marais, Amelia (1)
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Trust (10)
Commitment (3)
Customer satisfaction (3)
Customer engagement (2)
Humour (2)
Meetings (2)
Mood (2)
Music (2)
Quality (2)
Singing (2)
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2013 - 2019 (7)
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