South African telecommunications industry is in the process of being liberalized.
There are concerns with regard to high telecommunications prices that
may hamper the delivery of broadband services, job creation and the bridging
of the digital divide. This article explores delivery of telecommunications services in
the international arena to detect what could be viewed as best practices. The aim is
to analyze and thereafter to recommend a policy that can be applied in the South
African environment with a possibility of a successful liberalized industry.