The effect of training & development and employee engagement on perceived business performance

Abstract

Employee engagement and training & development, as a human resources management practice, has been extensively studied across the world. These studies tested employee engagement and training & developments’ effect on various measures of performance. The bulk of these studies were conducted in North America over the past three decades with more studies emanating from other parts of the world for the better part of the past decade. Studies largely found a positive correlation between these two variables and the specific measure of performance being tracked. This research seeks to determine whether the effect on perceived performance would be similar when testing employee engagement and training & development within the South African context. A quantitative approach was adopted and proved that both training & development and employee engagement has a positive result on perceived performance. The relationship between training & development and employee engagement was ambivalent.