Tensions in the adoption of e-Learning in the mining industry of South Africa
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Date
Authors
Matthee, Machdel C.
Henneke, Marius
Johnson, Roy D.
Journal Title
Journal ISSN
Volume Title
Publisher
Computer Society of South Africa
Abstract
The mining industry in South Africa contributes signi cantly to the national economy. Training is an important component
in these environments and e-Learning is often used to train the large workforce. In the face of current labour unrest and
job cuts in this sector, it is foreseen that e-Learning might play an increasing important role to upskill the remaining
work force. However, it appears that low motivation and resistance to e-Learning exist amongst learners. The aim of this
research was to examine the factors that may contribute to this resistance and/or adoption as perceived by e-Learning
managers and practitioners. An interpretive approach was used to conduct two case studies. Activity theory was used as
the theoretical lens and its main elements (tools, subjects, rules, objects, community) were used to analyse interviews with
participants from two mining companies. Potential contradictions or tensions were identi ed in order to explore resistance
to e-Learning. The main ndings indicate that:
1. proper communication of expectations by di erent stakeholders of e-Learning is imperative,
2. top management support for e-Learning should stem from integration into the organisational goals,
3. quality content is a necessary condition for successful adoption,
4. more attention should be given to interaction between learners and facilitators and also between learners,
5. a focus on people development rather than only compliance may lead to lower resistance, and
6. top management support and involvement should be made visible.
Description
Keywords
Acceptance, Activity theory, Adoption, Contradictions, E-Learning, Mining industry, South Africa (SA)
Sustainable Development Goals
Citation
Matthee, M, Henneke, M & Johnson, R 2014, 'Tensions in the adoption of e-Learning in the mining industry of South Africa', South African Computer Journal, vol. 52, pp. 13-28.