Investigation into the process of providing office accommodation for national state departments in South Africa
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Date
Authors
Boshoff, Douw Gert Brand
Chidi, Manyane
Journal Title
Journal ISSN
Volume Title
Publisher
Academic Journals
Abstract
The National Department of Public Works has the responsibility of providing office accommodation to
all state departments nationally, The objectives of the paper are to establish a base for evaluating the
performance of the process and secondly investigate the performance against this base. Critical
success factors were found to be: Better site search and space management, Effective maintenance
policy, Extensive feasibility studies, Standardised lease agreements, Effective property management,
Sustainable site procurement and Client-driven service delivery. In the performance evaluation it was
found that turn-around times were poor due to lack of resources, asset registers were incomplete, the
frequency and quality of maintenance services rendered were unsatisfactory, and the implementation of
Public Private Partnerships (PPPs) in the procurement of new sites were not seen as adequate partly
due to political pressures.
Description
Keywords
Office accommodation, State departments, Provision of accommodation, Process of accommodation
Sustainable Development Goals
Citation
Boshoff, D & Chidi, M 2013, 'Investigation into the process of providing office accommodation for national state departments in South Africa', African Journal of Business Management, vol. 7, no. 33, pp. 3233-3247.