This presentation focuses on the reasons why the University of Pretoria( UP) chose InCites as a measurement tool. The changes that took place at UP since InCites' introduction is shown. The new role profiles that emerged, are pointed out. Examples of InCites reports as they are being used by UP, is shown and discussed. In conclusion the 'insights' from InCites are discussed.
Paper presented at REPM 2014: Research evaluation and performance measurement conference 2014, Cape Town, 5-7 May 2014.