Browsing Conference Papers and Presentations (School of Public Management and Administration (SPMA)) by Subject "South African public service"

Browsing Conference Papers and Presentations (School of Public Management and Administration (SPMA)) by Subject "South African public service"

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  • The leadership and ethics interface : strengthening human resources and organisational capacity for development 
    Van Rooyen, Enslin; South African Association of Public Administration and Management (9th : 2008 : Bloemfontein, South Africa); SAAPAM (9th : 2008 : Bloemfontein, South Africa) (South African Association for Public Administration and Management, 2008-10)
    Paper presented at the South African Association of Public Administration and Management (SAAPAM) 9th Annual Conference, University of the Free State, Bloemfontein, 30-31 October 2008. The Conference theme was "Consolidating ...
  • Managing performance for customer satisfaction through quality service delivery 
    Crous, M. (South African Association for Public Administration and Management, 2006-09)
    If performance management is described as an integrated approach to delivering sustained success to organisations by improving the performance of the people who work in them, consideration needs to be given to what signals ...
  • Role of managers towards a transformed public service 
    Fourie, D.J. (David Johannes) (South African Association for Public Administration and Management, 2005-10)
    A guiding principle for the South African public service is that of service to people. In terms of Section 11.1 of the White Paper on the Transformation of the Public Service meeting basic needs through service delivery ...