Browsing Conference Papers and Presentations (School of Public Management and Administration (SPMA)) by Subject "Service delivery"
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- Browsing Conference Papers and Presentations (School of Public Management and Administration (SPMA)) by Subject
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Browsing Conference Papers and Presentations (School of Public Management and Administration (SPMA)) by Subject "Service delivery"
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(South African Association for Public Administration and Management, 2006-09)A new system of municipal government and administration has been introduced in 2000. This required new geographical, political, administrative and managerial arrangements to render municipal services within the total area ...
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(South African Association for Public Administration and Management, 2005-10)The customer care or service approach is designed to improve relationships with and ways of handling customers, that is to realign organisational strategies and processes towards satisfying customers’ needs. The best ...
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(South African Association for Public Administration and Management, 2007-11)The creation of nine provincial governments in 1994 held great promise as a key reform towards meeting the ideals of democracy and inclusiveness, in addition to representing an attempt to make government more efficient ...
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(South African Association for Public Administration and Management, 2006-09)The South African Government has introduced some reforms with the aim and purpose of putting right the historical imbalances and ensuring fair distribution of resources. Some of the reforms that have been brought about ...
Now showing items 1-4 of 4