Browsing Conference Papers and Presentations (School of Public Management and Administration (SPMA)) by Subject "Leadership"

Browsing Conference Papers and Presentations (School of Public Management and Administration (SPMA)) by Subject "Leadership"

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  • Van Rooyen, Enslin; South African Association of Public Administration and Management (9th : 2008 : Bloemfontein, South Africa); SAAPAM (9th : 2008 : Bloemfontein, South Africa) (South African Association for Public Administration and Management, 2008-10)
    Paper presented at the South African Association of Public Administration and Management (SAAPAM) 9th Annual Conference, University of the Free State, Bloemfontein, 30-31 October 2008. The Conference theme was "Consolidating ...
  • Crous, M. (South African Association for Public Administration and Management, 2005-10)
    The customer care or service approach is designed to improve relationships with and ways of handling customers, that is to realign organisational strategies and processes towards satisfying customers’ needs. The best ...
  • Van Dijk, Hilligje Gerritdina (South African Association for Public Administration and Management, 2005-10)
    Human resource development is an important function contributing to a country’s growth potential. During periods of transformation, organizations are in particular need of an adequate supply of leaders and managers. In ...