Browsing Conference Papers and Presentations (School of Public Management and Administration (SPMA)) by Title

Browsing Conference Papers and Presentations (School of Public Management and Administration (SPMA)) by Title

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  • Integrated development planning and budgeting at local government 
    Valeta, L.; Walton, G.K.; South African Association of Public Administration and Management (9th : 2008 : Bloemfontein, South Africa); SAAPAM (9th : 2008 : Bloemfontein, South Africa) (South African Association for Public Administration and Management, 2008-10)
    Paper presented at the South African Association of Public Administration and Management (SAAPAM) 9th Annual Conference, University of the Free State, Bloemfontein, 30-31 October 2008. The Conference theme was "Consolidating ...
  • The leadership and ethics interface : strengthening human resources and organisational capacity for development 
    Van Rooyen, Enslin; South African Association of Public Administration and Management (9th : 2008 : Bloemfontein, South Africa); SAAPAM (9th : 2008 : Bloemfontein, South Africa) (South African Association for Public Administration and Management, 2008-10)
    Paper presented at the South African Association of Public Administration and Management (SAAPAM) 9th Annual Conference, University of the Free State, Bloemfontein, 30-31 October 2008. The Conference theme was "Consolidating ...
  • Leading internal customer care for external excellence 
    Crous, M. (South African Association for Public Administration and Management, 2005-10)
    The customer care or service approach is designed to improve relationships with and ways of handling customers, that is to realign organisational strategies and processes towards satisfying customers’ needs. The best ...
  • Management development in a complex organisation 
    Van Dijk, Hilligje Gerritdina (South African Association for Public Administration and Management, 2006-09)
    Human resource development is an important function contributing to a country’s growth potential. During periods of transformation, organisations are in particular need of an adequate supply of leaders and managers. In ...
  • Managing performance for customer satisfaction through quality service delivery 
    Crous, M. (South African Association for Public Administration and Management, 2006-09)
    If performance management is described as an integrated approach to delivering sustained success to organisations by improving the performance of the people who work in them, consideration needs to be given to what signals ...
  • The ombudsman institutions in the procurement of legal responsibilities in the Commonwealth : an overview of Canada, South Africa and Uganda 
    Kuye, Jerry O.; Kakumba, Umar; South African Association of Public Administration and Management (9th : 2008 : Bloemfontein, South Africa); SAAPAM (9th : 2008 : Bloemfontein, South Africa) (South African Association for Public Administration and Management, 2008-10)
    Paper presented at the South African Association of Public Administration and Management (SAAPAM) 9th Annual Conference, University of the Free State, Bloemfontein, 30-31 October 2008. The Conference theme was "Consolidating ...
  • Policies and poverty in Southern Africa 
    Brynard, P.A. (Petrus); Annual SPMA International Conference on Public Administration (4th : 2011 : Pretoria, South Africa) (University of Pretoria, 2011-02)
    Paper presented at the 4th Annual SPMA International Conference on Public Administration, at the University of Pretoria, 17-18 February 2011, Pretoria, South Africa. Policies can address poverty, but policies are not a ...
  • Policy learning as a requirement for service delivery improvement 
    Brynard, P.A. (Petrus); South African Association of Public Administration and Management (10th : 2009 : Port Elizabeth, South Africa); SAAPAM (10th : 2009 : Port Elizabeth, South Africa) (South African Association for Public Administration and Management, 2009-10)
    Paper presented at the South African Association of Public Administration and Management (SAAPAM) 10th Annual Conference, Boardwalk, Port Elizabeth, 7-9 October 2009. The Conference theme was "The changing face of leadership ...
  • The political/administrative interface : time for reconsideration? 
    Thornhill, Christopher (South African Association for Public Administration and Management, 2005-10)
    The roles of political office bearers and appointed officials have been studied and described since Woodrow Wilson’s famous article was published in 1887. The relationship between a minister and the managerial cadre of ...
  • Privatisation and ensuring accountability in the provision of essential services : the case of water in South Africa 
    Moeti, Kabelo Boikutso; Khalo, T. (South African Association for Public Administration and Management, 2008-10)
    Developing country governments are struggling to meet the basic needs and demands of citizens, and especially so for the rural poor. With tightly constrained budgets, these governments have followed the lead of developed ...
  • Public-private partnerships – a mechanism towards fiscal responsibility : an overview of issues, trends and options for HIV/AIDS intervention strategies in South Africa 
    Fourie, D.J. (David Johannes); Schoeman, Linda (South African Association for Public Administration and Management, 2005-10)
    Public-Private Partnerships are seen as mechanisms that offer the promise to strengthen government’s policy implementation capacity and its ability to deliver services efficiently, effectively, economically and equitably ...
  • Re-thinking Pan-African public sector reforms : a case of the NEPAD capacity development strategy 
    Ijeoma, Edwin Okey; International Conference (2007 : Windhoek, Namibia) (2007-05)
    Paper presented at the International Conference, Polytechnic of Namibia, Windhoek, 30 May- 1 June 2007. The history of Pan-Africanism is a subject that has attracted considerable interest among scholars and practitioners ...
  • Realising the full potential of public service reform philosophies : with particular reference to the Nigeria’s Servicom and South Africa’s Batho Pele principles 
    Kuye, Jerry O.; Ile, I.U. (South African Association for Public Administration and Management, 2007-11)
    Nigeria and South Africa have established themselves as strong continental players in the African region and wield a lot of power and influence. Both countries have played and continue to play important roles in international ...
  • Restructuring the provincial sphere of government in South Africa : exploring options for sustainable reform for improved service delivery 
    Moeti, Kabelo Boikutso; Khalo, T. (South African Association for Public Administration and Management, 2007-11)
    The creation of nine provincial governments in 1994 held great promise as a key reform towards meeting the ideals of democracy and inclusiveness, in addition to representing an attempt to make government more efficient ...
  • Role of managers towards a transformed public service 
    Fourie, D.J. (David Johannes) (South African Association for Public Administration and Management, 2005-10)
    A guiding principle for the South African public service is that of service to people. In terms of Section 11.1 of the White Paper on the Transformation of the Public Service meeting basic needs through service delivery ...
  • Sustainability in developing country trade and the role of African public administration 
    Peet, Michael Andrew; Van Rooyen, Enslin (South African Association for Public Administration and Management, 2007-11)
    To address the many and varied problems that still face African economies it is now generally accepted that they need greater access to international markets to grow in a sustainable way through trade rather than the ...
  • Sustainable development : an analysis of the global conceptual domain with an eye on praxis 
    Ijeoma, Edwin Okey; International Winelands Conference (11th : 2008 : Stellenbosch, South Africa) (University of Pretoria, 2008-04-16)
    Paper presented at the 11th International Winelands Conference, organized by the School of Public Management and Planning, 16-18 April 2008, University of Stellenbosch at Spier Hotels and Conference Centre, Stellenbosch, ...
  • Sustainable urban re-development : the Strollers Overnight Accommodation and Business Facility 
    Van Rooyen, Enslin (South African Association for Public Administration and Management, 2005-08)
    Throughout the developing world, cities experience an increasing influx of migrants in search of opportunities. This inward migration poses particular challenges for the municipalities concerned in that socio-economic ...
  • The talent management approach to human resource management : attracting and retaining the right people 
    Van Dijk, Hilligje Gerritdina; South African Association of Public Administration and Management (9th : 2008 : Bloemfontein, South Africa); SAAPAM (9th : 2008 : Bloemfontein, South Africa) (South African Association for Public Administration and Management, 2008-10)
    Paper presented at the South African Association of Public Administration and Management (SAAPAM) 9th Annual Conference, University of the Free State, Bloemfontein, 30-31 October 2008. The Conference theme was "Consolidating ...
  • Transforming and modernising South African public financial management to accelerate service delivery 
    Fourie, D.J. (David Johannes); Khalo, T. (South African Association for Public Administration and Management, 2006-09)
    The South African Government has introduced some reforms with the aim and purpose of putting right the historical imbalances and ensuring fair distribution of resources. Some of the reforms that have been brought about ...