Browsing Conference Papers and Presentations (School of Public Management and Administration (SPMA)) by Title

Browsing Conference Papers and Presentations (School of Public Management and Administration (SPMA)) by Title

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  • Effective municipal government and administration as preconditions for efficient service delivery 
    Thornhill, Christopher (South African Association for Public Administration and Management, 2006-09)
    A new system of municipal government and administration has been introduced in 2000. This required new geographical, political, administrative and managerial arrangements to render municipal services within the total area ...
  • Enhancing local government systems and processes towards accountability : the case for external control agencies in Uganda 
    Fourie, D.J. (David Johannes); Kakumba, Umar; South African Association of Public Administration and Management (9th : 2008 : Bloemfontein, South Africa); SAAPAM (9th : 2008 : Bloemfontein, South Africa) (South African Association for Public Administration and Management, 2008-10)
    Paper presented at the South African Association of Public Administration and Management (SAAPAM) 9th Annual Conference, University of the Free State, Bloemfontein, 30-31 October 2008. The Conference theme was "Consolidating ...
  • The environment in which public administration functions in sub-Saharan Africa 
    Schoeman, R.E. (Ria Elizabeth); Van Rooyen, Enslin (South African Association for Public Administration and Management, 2006-09)
    The purpose of this paper is to demonstrate the challenging environment in which public administration is being implemented in developing countries. Governments and public administrations in developing countries play an ...
  • Globalisation and reflective policy-making in South Africa 
    Ijeoma, Edwin Okey; South African Association of Public Administration and Management (9th : 2008 : Bloemfontein, South Africa); SAAPAM (9th : 2008 : Bloemfontein, South Africa) (South African Association for Public Administration and Management, 2008-10)
    Paper presented at the South African Association of Public Administration and Management (SAAPAM) 9th Annual Conference, University of the Free State, Bloemfontein, 30-31 October 2008. The Conference theme was "Consolidating ...
  • Globalisation of leadership and governance for development : quo vadis 
    Ijeoma, Edwin Okey; South African Association of Public Administration and Management (10th : 2009 : Port Elizabeth, South Africa); SAAPAM (10th : 2009 : Port Elizabeth, South Africa) (South African Association for Public Administration and Management, 2009-10)
    Paper presented at the South African Association of Public Administration and Management (SAAPAM) 10th Annual Conference, Boardwalk, Port Elizabeth, 7-9 October 2009. The Conference theme was "The changing face of leadership ...
  • Integrated development planning and budgeting at local government 
    Valeta, L.; Walton, G.K.; South African Association of Public Administration and Management (9th : 2008 : Bloemfontein, South Africa); SAAPAM (9th : 2008 : Bloemfontein, South Africa) (South African Association for Public Administration and Management, 2008-10)
    Paper presented at the South African Association of Public Administration and Management (SAAPAM) 9th Annual Conference, University of the Free State, Bloemfontein, 30-31 October 2008. The Conference theme was "Consolidating ...
  • The leadership and ethics interface : strengthening human resources and organisational capacity for development 
    Van Rooyen, Enslin; South African Association of Public Administration and Management (9th : 2008 : Bloemfontein, South Africa); SAAPAM (9th : 2008 : Bloemfontein, South Africa) (South African Association for Public Administration and Management, 2008-10)
    Paper presented at the South African Association of Public Administration and Management (SAAPAM) 9th Annual Conference, University of the Free State, Bloemfontein, 30-31 October 2008. The Conference theme was "Consolidating ...
  • Leading internal customer care for external excellence 
    Crous, M. (South African Association for Public Administration and Management, 2005-10)
    The customer care or service approach is designed to improve relationships with and ways of handling customers, that is to realign organisational strategies and processes towards satisfying customers’ needs. The best ...
  • Management development in a complex organisation 
    Van Dijk, Hilligje Gerritdina (South African Association for Public Administration and Management, 2006-09)
    Human resource development is an important function contributing to a country’s growth potential. During periods of transformation, organisations are in particular need of an adequate supply of leaders and managers. In ...
  • Managing performance for customer satisfaction through quality service delivery 
    Crous, M. (South African Association for Public Administration and Management, 2006-09)
    If performance management is described as an integrated approach to delivering sustained success to organisations by improving the performance of the people who work in them, consideration needs to be given to what signals ...
  • The ombudsman institutions in the procurement of legal responsibilities in the Commonwealth : an overview of Canada, South Africa and Uganda 
    Kuye, Jerry O.; Kakumba, Umar; South African Association of Public Administration and Management (9th : 2008 : Bloemfontein, South Africa); SAAPAM (9th : 2008 : Bloemfontein, South Africa) (South African Association for Public Administration and Management, 2008-10)
    Paper presented at the South African Association of Public Administration and Management (SAAPAM) 9th Annual Conference, University of the Free State, Bloemfontein, 30-31 October 2008. The Conference theme was "Consolidating ...
  • Policies and poverty in Southern Africa 
    Brynard, P.A. (Petrus); Annual SPMA International Conference on Public Administration (4th : 2011 : Pretoria, South Africa) (University of Pretoria, 2011-02)
    Paper presented at the 4th Annual SPMA International Conference on Public Administration, at the University of Pretoria, 17-18 February 2011, Pretoria, South Africa. Policies can address poverty, but policies are not a ...
  • Policy learning as a requirement for service delivery improvement 
    Brynard, P.A. (Petrus); South African Association of Public Administration and Management (10th : 2009 : Port Elizabeth, South Africa); SAAPAM (10th : 2009 : Port Elizabeth, South Africa) (South African Association for Public Administration and Management, 2009-10)
    Paper presented at the South African Association of Public Administration and Management (SAAPAM) 10th Annual Conference, Boardwalk, Port Elizabeth, 7-9 October 2009. The Conference theme was "The changing face of leadership ...
  • The political/administrative interface : time for reconsideration? 
    Thornhill, Christopher (South African Association for Public Administration and Management, 2005-10)
    The roles of political office bearers and appointed officials have been studied and described since Woodrow Wilson’s famous article was published in 1887. The relationship between a minister and the managerial cadre of ...
  • Privatisation and ensuring accountability in the provision of essential services : the case of water in South Africa 
    Moeti, Kabelo Boikutso; Khalo, T. (South African Association for Public Administration and Management, 2008-10)
    Developing country governments are struggling to meet the basic needs and demands of citizens, and especially so for the rural poor. With tightly constrained budgets, these governments have followed the lead of developed ...
  • Public-private partnerships – a mechanism towards fiscal responsibility : an overview of issues, trends and options for HIV/AIDS intervention strategies in South Africa 
    Fourie, D.J. (David Johannes); Schoeman, Linda (South African Association for Public Administration and Management, 2005-10)
    Public-Private Partnerships are seen as mechanisms that offer the promise to strengthen government’s policy implementation capacity and its ability to deliver services efficiently, effectively, economically and equitably ...
  • Re-thinking Pan-African public sector reforms : a case of the NEPAD capacity development strategy 
    Ijeoma, Edwin Okey; International Conference (2007 : Windhoek, Namibia) (2007-05)
    Paper presented at the International Conference, Polytechnic of Namibia, Windhoek, 30 May- 1 June 2007. The history of Pan-Africanism is a subject that has attracted considerable interest among scholars and practitioners ...
  • Realising the full potential of public service reform philosophies : with particular reference to the Nigeria’s Servicom and South Africa’s Batho Pele principles 
    Kuye, Jerry O.; Ile, I.U. (South African Association for Public Administration and Management, 2007-11)
    Nigeria and South Africa have established themselves as strong continental players in the African region and wield a lot of power and influence. Both countries have played and continue to play important roles in international ...
  • Restructuring the provincial sphere of government in South Africa : exploring options for sustainable reform for improved service delivery 
    Moeti, Kabelo Boikutso; Khalo, T. (South African Association for Public Administration and Management, 2007-11)
    The creation of nine provincial governments in 1994 held great promise as a key reform towards meeting the ideals of democracy and inclusiveness, in addition to representing an attempt to make government more efficient ...
  • Role of managers towards a transformed public service 
    Fourie, D.J. (David Johannes) (South African Association for Public Administration and Management, 2005-10)
    A guiding principle for the South African public service is that of service to people. In terms of Section 11.1 of the White Paper on the Transformation of the Public Service meeting basic needs through service delivery ...