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The effect of consumers' personal values and attitudes towards appliance retailers' complaint handling on their complaint behaviour
Unknown author
(
University of Pretoria
,
2016
)
An explanation of consumer complaint behaviour concerning performance failure of major electrical household appliances
Unknown author
(
University of Pretoria
,
2008-07-04
)
Consumers’ motives for complaint behavioural intentions following in-store service failures in the clothing retail context
Unknown author
(
University of Pretoria
,
2020
)
Product-specific variables and demographics influence consumers' intention to complain following clothing product performance failure?
Unknown author
(
University of Pretoria
,
2023
)
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Subject
Consumer complaint behaviour (4)
UCTD (3)
Consumer dissatisfaction (2)
Causal attribution (1)
Clothing product failure (1)
Clothing product performance (1)
Complaint intentions (1)
Electrical household appliances (1)
In-store service failure (1)
Major household appliance (1)
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2020 - 2023 (2)
2010 - 2019 (1)
2008 - 2009 (1)
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