Browsing Theses and Dissertations (Tourism Management) by Subject "Survey"

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The importance of frequent flyer programmes in airline selection : a survey of corporate travel management in large-sized corporations in South Africa

Wieme, Lesley Liliane Patricia (University of Pretoria, 2010)

In many organisations, air travel is an essential part of conducting business in order to meet company objectives and goals. The selection of a preferred airline is a complex undertaking. Corporations may obtain discounts ...
Service quality : a survey amongst convention consumers at the CSIR International Convention Centre

Swart, Magdalena Petronella (University of Pretoria, 2007-07-11)

Many researchers (Cronin&Taylor: 1992, 1994, Grönroos, 1984; Parasuraman, Zeithaml&Berry: 1985, 1988) have devoted considerable attention to the development and testing of models for the measurement of service quality. ...

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