UPSpace Home
→
Economic and Management Sciences
→
Tourism Management
→
Theses and Dissertations (Tourism Management)
→
Browsing Theses and Dissertations (Tourism Management) by Author

Browsing Theses and Dissertations (Tourism Management) by Author "Swart, Magdalena Petronella"

Now showing items 1-1 of 1

Service quality : a survey amongst convention consumers at the CSIR International Convention Centre

Swart, Magdalena Petronella (University of Pretoria, 2007-07-11)

Many researchers (Cronin&Taylor: 1992, 1994, Grönroos, 1984; Parasuraman, Zeithaml&Berry: 1985, 1988) have devoted considerable attention to the development and testing of models for the measurement of service quality. ...

Now showing items 1-1 of 1

Search UPSpace

Browse

All of UPSpace
This Collection
- Issue Date
- Authors
- Titles
- Subjects
- Supervisor
- UP Author
- UP Postgraduate
- Type

My Account

UPSpace Workspace