Browsing Theses and Dissertations (University of Pretoria) by Supervisor "Gcabo, R.P.E. (Rebone Prella Ethel)"

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Experiences and coping mechanisms of black middle class women who remain in abusive marital relationship

Mlombo, Fikile Ethel (University of Pretoria, 2010-09-29)

This study aims to explore the experiences and coping mechanisms of black middle class women who remain in abusive marital relationships. The study also aimed to explore the reasons black women attach towards remaining in ...
The relationship between CTB2 numeracy scores and work performance of call centre agents in a South African retail company

Maphanga, Peggy Happy (University of Pretoria, 2011)

The call centre industry is gaining momentum in the retail sector, which can be attributed to the fact that many companies use call centre agents to communicate with the end users of their products. A major challenge facing ...

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