In order to obtain an improved understanding of behaviour at work, employees should be studied from physical, psychological, and spiritual dimensions. Although the physical and psychological dimensions of individuals at work have been studied extensively, the spiritual dimension has been neglected for many years. The objective of the present research was to determine the relationship between spirituality and a positive work-related attitude, i.e. job satisfaction. A cross-sectional study was conducted with a sample of 600 white collar workers chosen from two organisations in different industries in South Africa. Personal spirituality, organisational spirituality, job satisfaction, and perceptions were measured. The data was analysed by means of a Principal Factor Analysis, Analysis of Variance (ANOVA), Item Analysis, Correlation Analysis, and Regression Analysis. Some instruments used in the study were revalidated. The primary result of this research indicated a positive relationship between organisational spirituality and job satisfaction. In addition, weak negative relationships were found between personal spirituality and job satisfaction, as well as personal spirituality and organisational spirituality. Personal spirituality showed statistically significant associations with biographical-type variables such as gender, ethnical grouping, and strength of religious conviction. The association between personal spirituality and strength of religious conviction significantly differed between the private hospital and educational organisation. Organisational spirituality showed a statistically significant association with age. The association between organisational spirituality and gender significantly differed between the private hospital and educational organisation. The two organisations were also found to differ in terms of organisational spirituality, with the educational organisation measuring higher on organisational spirituality than did the private hospital. Job satisfaction and perceptions did not show statistically significant associations with any of the biographical-type variables. Furthermore, it was determined that the respondents perceive personal spirituality and job satisfaction to be related. These findings deepened the understanding of personal spirituality, organisational spirituality, and job satisfaction. It brought new insight into the significant role which spirituality plays in the context of the workplace. To survive in the 21st century, organisations need to be spiritually-based. This in turn will lead to workers being satisfied with their entire work experience.
Thesis (PhD (Organizational Behaviour))--University of Pretoria, 2008.