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Browsing Research Articles (Human Resource Management) by Author "Ramsey, Mark"

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Organisational design elements and competencies for optimising the expertise of knowledge workers in a shared services centre

Ramsey, Mark; Barkhuizen, E. Nicolene (OpenJournals Publishing, 2011-08-23)

ORIENTATION: Organisations are still structured according to the Industrial Age control model that restricts optimising the expertise of knowledge workers. RESEARCH PURPOSE: The general aim of the research was to explore ...

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