Browsing Research Articles (Business Management) by Subject "Hair salon"

Browsing Research Articles (Business Management) by Subject "Hair salon"

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  • Towards customer satisfaction and loyalty : what cuts it in a hair salon? 
    Eresia-Eke, Chukuakadibia E.; Jammine, Caitlin; Locke, Callon (AOSIS Open Journals, 2019-06)
    BACKGROUND: The importance of customer loyalty, and customer satisfaction as well as patron’s perceptions of service quality and value cannot be over-emphasised. Despite this, academic literature remains scant as it ...