Browsing Business Management by Author "Makgopa, Sipho Selatole"

Browsing Business Management by Author "Makgopa, Sipho Selatole"

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  • Examining the barriers of service innovation in motor vehicle retailers 
    Makgopa, Sipho Selatole; Antonites, Alexander Josef (Allied Business Academies, 2021)
    Motor vehicle retailers in South Africa, as in many countries worldwide, are faced with fierce competition and resort to innovative strategies to sustain their competitive position. Previous studies focused on benefits ...
  • The influence of service innovation practices on business performance 
    Makgopa, Sipho Selatole (University of Pretoria, 2019)
    This study examined the influence of service innovation practices on business performance which has received limited attention in academic literature. Complexity Theory served as the underlying conceptual lens that enabled ...
  • The influence of service innovations on profit growth : a case of motor vehicle retailers 
    Makgopa, Sipho Selatole; Antonites, Alexander (Porto: Faculdade de Engenharia da Universidade do Porto, 2021)
    Organisations implement innovation strategies to remain competitive and achieve improved business performance. Previous studies have focused more on product and technology innovations. The purpose of this article is to ...