Browsing Research Articles (School of Public Management and Administration (SPMA)) by Author "Mangai, Mary S."

Browsing Research Articles (School of Public Management and Administration (SPMA)) by Author "Mangai, Mary S."

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  • Agile governance for the ‘new normal’ : is Africa ready? 
    Lubinga, Stellah N.; Nhede, Norman Tafirenyika; Mangai, Mary S.; Maruma, Tafadzwa Clementine (University of Kwazulu-Natal, 2022-12)
    In response to the COVID-19 pandemic, many governments opted to use agile methodologies to tackle various challenges. Policymakers did not follow the normal protocol of policymaking and governance; instead, they adopted a ...
  • Assessing service delivery : public perception of municipal service delivery in South Africa 
    Masiya, Tyanai; Davids, Yul D.; Mangai, Mary S. (Research Centre in Public Administration and Public Services, Bucharest University of Economic Studies, 2019-05)
    Existing research reveals that there has been increasing community impatience related to basic municipal service delivery in developing countries, for example, South Africa. Many scholars have argued that the rise in service ...
  • Engaging communities as partners: policing strategies in Johannesburg 
    Mangai, Mary S.; Masiya, Tyanai; Masemola, Galaletsang (Emerald, 2024-01)
    PURPOSE : This paper aims to explore police perspectives on community engagement strategies within the context of crime prevention in South Africa, focusing on Johannesburg metropolitan police stations. The study’s objective ...
  • Factors affecting the performance of South African municipal officials : stakeholders’ perspectives 
    Masiya, Tyanai; Davids, Yul Derek; Mangai, Mary S. (UTS Centre for Local Government, 2021-12)
    Since the inception of the democratically elected post-apartheid government, South Africa has experienced growing numbers of protests about inadequate provision of basic municipal services. Recent studies have revealed ...
  • The police and citizens as co-producers of crime prevention in Johannesburg 
    Mangai, Mary S.; Tyani, Masiya; Lubinga, Stellah N. (MDPI, 2023-05-25)
    The city of Johannesburg is the largest metropolitan municipality out of eight in South Africa. It is notorious for its high levels of crime, with a crime index of 80.72 and a safety index of 19.28. This article examines ...