Browsing Research Articles (School of Public Management and Administration (SPMA)) by Author "Kruger, Mareli"

Browsing Research Articles (School of Public Management and Administration (SPMA)) by Author "Kruger, Mareli"

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  • Kruger, Mareli (South African Association for Public Administration and Management, 2009-10)
    Former President Thabo Mbeki’s call for the mobilisation of the public sector to speed up social transformation effectively captures the vision of the Integrated Management Development Programme. The South African government’s ...
  • Kruger, Mareli (African Consortium of Public Administration, 2012-12)
    If service delivery involves institutional performance, then it stands that the better the performance of government, the more likely actual service delivery will match expectations. The philosophy of quality management ...