Browsing Research Articles (Industrial and Systems Engineering) by Author "Ambrose, G.A.L."

Browsing Research Articles (Industrial and Systems Engineering) by Author "Ambrose, G.A.L."

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  • A total quality management approach to civil engineering consulting 
    Ambrose, G.A.L.; Claasen, S.J. (Schalk Johannes) (Southern African Institute for Industrial Engineering, 2004)
    The article describes the development of a framework for the implementation of a Total Quality Management (TQM) approach in the civil consulting industry through the five phases of the typical civil engineering project. ...