The effect of key performance indicators on state owned enterprises performance in South Africa : a critical analysis of three national departments

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dc.contributor.advisor Hawarden, Verity en
dc.contributor.postgraduate Ngqumeya, Monde Benedict Afrika en
dc.date.accessioned 2013-09-06T13:48:16Z
dc.date.available 2013-04-29 en
dc.date.available 2013-09-06T13:48:16Z
dc.date.created 2013-04-25 en
dc.date.issued 2013-04-29 en
dc.date.submitted 2013-02-24 en
dc.description Dissertation (MBA)--University of Pretoria, 2013. en
dc.description.abstract The purpose of this exploratory research was to explore the effect of Key Performance Indicators (KPIs) on State Owned Enterprises’ performance in South Africa. The aim of the study was to establish the impact that KPIs have on state owned enterprises, how they are currently measured and the causes of success or failure of Key Performance Indicators (KPIs) on State Owned Companies.Fifteen respondents participated in this qualitative study. The survey method used was a questionnaire with closed and open-ended questions. The respondents were all Senior Executives including Chief Executive Officers, General Managers, Board Members and Senior Management employed by State Owned Enterprises reporting to the Department of Public Enterprises, Department of Transport and Department of Water Affairs. The research instrument that was used was a questionnaire with closed and open-ended questions. en
dc.description.availability unrestricted en
dc.description.department Gordon Institute of Business Science (GIBS) en
dc.identifier.citation Ngqumeya, MBA 2012, The effect of key performance indicators on state owned enterprises performance in South Africa : a critical analysis of three national departments, MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/22810 > en
dc.identifier.other F13/4/239/zw en
dc.identifier.upetdurl http://upetd.up.ac.za/thesis/available/etd-02242013-104747/ en
dc.identifier.uri http://hdl.handle.net/2263/22810
dc.language.iso en
dc.publisher University of Pretoria en_ZA
dc.rights © 2012 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. en
dc.subject UCTD en_US
dc.subject Performance en
dc.subject State ownership en
dc.subject State owned enterprises (SOEs) en
dc.subject Key performance indicator (KPI) en
dc.title The effect of key performance indicators on state owned enterprises performance in South Africa : a critical analysis of three national departments en
dc.type Dissertation en


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