Developing a traceability solution for the support of ISO 9001 at Denel Land Systems

Abstract

At Denel Land Systems, many problems have come forward relating to a lack of proper traceability and serialisation practices. The principle of traceability is very important, since the ISO 9001 institute for quality standards requires that the traceability of a functionally important product is maintained throughout the completion thereof (Hoyle, 2009). To improve the traceability situation, the problems which have been experienced by the company were documented, analysed and a solution was formulated. The following components forming part of the solution were created or designed whilst performing the continuous verification thereof:  BPMN Map of “As-Is” business processes  Traceability Policy  Serialisation Numbering System  Serialisation Information System  Build History Storage Structure  Traceability Processes  Supporting Traceability Procedures  BPMN Map of “To-Be” business processes  Implementation Roadmap  Technological “Way forward” Proposal These components form a system of solutions ensuring that proper and effective traceability will be upheld.