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Please note, we are experiencing high volume submissions; you will receive confirmations of submissions in due course. Data upload (DOI): https://researchdata.up.ac.za/ UPSpace: https://repository.up.ac.za/handle/2263/51914
A model for the assessment of a development control department of a local authority
Bouwer, Wendy Liesel; University of Pretoria. Faculty of Engineering, Built Environment and Information Technology. Dept. of Construction Economics
This paper describes a testing instrument designed to evaluate a local government
department - a tool for staff development and managerial assessment. Shah’s [1] criteria for determining a model local government in a developing country embody the values of the Municipal Systems Act of 2000 [2]. Shah’s criteria are legislative conformance, fiscal health, responsiveness, efficiency and accountability. A Local Authority’s Development Control Office was evaluated, using a questionnaire based on Shah’s criteria to obtain extensive information on staff perceptions and management improvements. The instrument and model developed from this data is transferable to multiple contexts for use in staff development and management enhancement of local authorities. [3]
Description:
Thesis (M.Sc. (Project Management) (Construction Economics))--University of Pretoria, 2007