A model for the assessment of a development control department of a local authority
Loading...
Date
Authors
Bouwer, Wendy Liesel
Journal Title
Journal ISSN
Volume Title
Publisher
University of Pretoria. Faculty of Engineering, Built Environment and Information Technology. Dept. of Construction Economics
Abstract
This paper describes a testing instrument designed to evaluate a local government
department - a tool for staff development and managerial assessment. Shah’s [1] criteria for determining a model local government in a developing country embody the values of the Municipal Systems Act of 2000 [2]. Shah’s criteria are legislative conformance, fiscal health, responsiveness, efficiency and accountability. A Local Authority’s Development Control Office was evaluated, using a questionnaire based on Shah’s criteria to obtain extensive information on staff perceptions and management improvements. The instrument and model developed from this data is transferable to multiple contexts for use in staff development and management enhancement of local authorities. [3]
Description
Thesis (M.Sc. (Project Management) (Construction Economics))--University of Pretoria, 2007
Keywords
Mini-dissertations (Construction Economics), Managerial assessment, Staff development tool