Development of a quality management system for a civil engineering and project management consultancy
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Date
Authors
Van Niekerk, Zanne-Mari
Journal Title
Journal ISSN
Volume Title
Publisher
University of Pretoria. Faculty of Engineering, Built Environment and Information Technology. Dept. of Industrial and Systems Engineering
Abstract
A Quality Management System, based on the requirements of ISO 9001:2008 was developed for a Civil engineering and project management consultancy to ensure effective management over all internal processes.
Description
Thesis (B Eng. (Industrial and Systems Engineering))--University of Pretoria, 2011.
Keywords
Mini-dissertations (Industrial and Systems Engineering), Quality management system, ISO 9001:2008, Gap analysis, Quality manual