Identification and design of performance measures and drivers for Safcor Panalpina
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Date
Authors
Peters, Alex Jochem
Journal Title
Journal ISSN
Volume Title
Publisher
University of Pretoria. Faculty of Engineering, Built Environment and Information Technology. Dept. of Industrial and Systems Engineering
Abstract
The purpose of this report is to investigate and provide Safcor Panalpina with a continual improvement framework. Top management strives to promote quality through the organisation but lacks a source to provide them with effective information.
Description
Thesis (B Eng. (Industrial and Systems Engineering))--University of Pretoria, 2011.
Keywords
Mini-dissertations (Industrial and Systems Engineering), Supply chain operations reference model, Balanced scorecards, Performance pyramids, Business excellence models