Paratransit business strategies: a bird's eye view of matatus in Nairobi

Show simple item record McCormick, Dorothy Mitullah, Winnie V. Chitere, Preston Orero, Risper Ommeh, Marilyn S.
dc.contributor.other Southern African Transport Conference (30th : 2011 : Pretoria, South Africa)
dc.contributor.other Transportation Research Board of the National Academies (TRB)
dc.contributor.other Minister of Transport, South Africa 2011-09-26T12:38:21Z 2011-09-26T12:38:21Z 2011-07
dc.description This paper was transferred from the original CD ROM created for this conference. The material was published using Adobe Acrobat 10.1.0 Technology. The original CD ROM was produced by Document Transformation Technologies Postal Address: PO Box 560 Irene 0062 South Africa. Tel.: +27 12 667 2074 Fax: +27 12 667 2766 E-mail: nigel@doctech URL: en_US
dc.description.abstract Paper presented at the 30th Annual Southern African Transport Conference 11-14 July 2011 "Africa on the Move", CSIR International Convention Centre, Pretoria, South Africa. en_US
dc.description.abstract Matatus, as Nairobi's paratransit vehicles are called, are businesses offering a service to the public for a price that their owners hope will yield a profit. This paper investigates the nature and variety of matatu business strategies and their relationship not only to government's stated aim of improving the urban public transport sector but also to the sometimes competing institutions of the public transport industry and the wider society Drawing on interviews of informed observers of matatu businesses, the paper found that matatus are businesses that vary in structure and modes of operation. Their strategic behaviour covered multiple aspects of their businesses The research suggests that Nairobi's publlc transport businesses form a continuum extending from the 'typical' individually owned 14-seat van or mini-bus through larger, more organised firms. One emerging trend appears to be the movement towards higher levels of organisation through franchising, networking, and ownership of multiple vehicles. The paper concludes that matatu businesses render a necessary service to Nairobi's travelling public, but this service is of low quality and generates considerable negative externalities, partly because of erratic enforcement of regulations and endemic corruption. The paper's conclusions will be tested against data to be gathered from the business owners themselves in the second phase of the research. en_US
dc.description.sponsorship CD sponsored by TRANSNET en_US
dc.format.extent 10 pages en_US
dc.format.medium PDF en_US
dc.identifier.citation McCormick, D, Mithullah, W, Chitere,P, Orero,R & Ommeh, M 2011, 'Paratransit business strategies: a bird's eye view of matatus in Nairobi', Paper presented to the 30th Annual Southern African Transport Conference, South Africa, 11-14 July. pp. 374-383 en_US
dc.identifier.isbn 9781920017514
dc.language.iso en en_US
dc.publisher Document Transformation Technologies en_US
dc.relation.ispartof SATC 2011
dc.rights University of Pretoria en_US
dc.subject Matatus en_US
dc.subject Nairobi en_US
dc.subject Paratransit vehicles en_US
dc.subject Public transport businesses en_US
dc.subject.lcsh Transportation
dc.subject.lcsh Transportation -- Africa en
dc.subject.lcsh Transportation -- Southern Africa
dc.title Paratransit business strategies: a bird's eye view of matatus in Nairobi en_US
dc.type Presentation en_US

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