Browsing Research Articles (Graduate School of Technology Management (GSTM)) by UP Author "Fabris-Rotelli, Inger Nicolette"

Browsing Research Articles (Graduate School of Technology Management (GSTM)) by UP Author "Fabris-Rotelli, Inger Nicolette"

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  • Email communication in project management : a bane or a blessing? 
    Smit, Marius C.; Bond-Barnard, Taryn Jane; Steyn, Herman; Fabris-Rotelli, Inger Nicolette (AOSIS, 2017-08-11)
    BACKGROUND : Project success used to be measured solely in terms of efficiency metrics such as scope, cost and time; however, there are proposals that more attention should be paid to process-related performance factors ...
  • The impact of a call centre on communication in a programme and its projects 
    Bond-Barnard, Taryn Jane; Steyn, Herman; Fabris-Rotelli, Inger Nicolette (Elsevier, 2013-10)
    Call centres are increasingly being utilised in public sector programmes to facilitate and manage communication between numerous stakeholders. Yet, the impact of call centres on projects has not been investigated. This ...