Since the early days of computing, IT professionals have been struggling with their end users (customers) to such an extent that end users became sceptic about the quality of service and support IT professionals can ...

This paper examines the interrelationships between perceived usefulness, service quality and loyalty incentives on e-service continuance. The Technology Acceptance Model (TAM) was adapted from the information systems (IS) ...

Project portfolio management could be regarded as one of the most comprehensive ways of managing a software project environment. To implement such a management approach in a large organisation, could also be seen as an ...

Corporate governance has been heavily criticised, because of governance failures in companies across the globe. In response to these failures, legislative and regulatory changes have been introduced. However, skeptics ...