Browsing Tourism Management by Author "Fabris-Rotelli, Inger Nicolette"

Browsing Tourism Management by Author "Fabris-Rotelli, Inger Nicolette"

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  • Lubbe, Berendien Anna; Douglas, Anneli; Wieme, Lesley Liliane Patricia; Fabris-Rotelli, Inger Nicolette (Pennsylvania State University Press, 2013)
    Frequent-flier programs (FFPs) are used by airlines to generate loyalty and attract new customers. Research has shown that these programs signifi - cantly affect travelers’ choice of airlines. In the managed travel environment ...
  • Douglas, Anneli; Lubbe, Berendien Anna; Fabris-Rotelli, Inger Nicolette (Department of Economics, University of Pretoria, 2013)
    There is an on-going debate on the use of technology as an alternative to business travel, with industry and academia differing in their views on such substitution. This study investigates the trend towards substitution ...