Generational differences in the workplace, particularly in the area of technology usage, have become an area of increasing interest, both for academia and industry. Mobile travel applications have found a distinct role in ...

Frequent-flier programs (FFPs) are used by airlines to generate loyalty and attract new customers. Research has shown that these programs signifi - cantly affect travelers’ choice of airlines. In the managed travel environment ...

The study examines the positioning of four selected Middle Eastern airlines in the South African business and leisure travel environment. The positioning of the airline indicates how passengers rate the airline based on ...

There is an on-going debate on the use of technology as an alternative to business travel, with industry and academia differing in their views on such substitution. This study investigates the trend towards substitution ...